📜 Welcome to GSM KOYA!
By using our services, you agree to these terms. Please read carefully.
1. Acceptance of Terms
By accessing, using, or ordering from GSM KOYA, you agree that:
- You have read and understood these terms
- You are of legal age (18+ years)
- You provide accurate and truthful information
- You comply with Iraqi laws
2. User Account
Account Creation
- You must provide accurate and complete information
- You are responsible for protecting your password
- You may not use another person's account
- You must report suspicious activity immediately
Responsibility
You are responsible for:
- All activities under your account
- Protecting login credentials
- Updating account information
3. Orders and Payment
Prices
- All prices shown in Iraqi Dinar (IQD)
- Prices may change without prior notice
- Taxes included in final prices (if applicable)
Payment Methods
We accept:
- Cash on Delivery (COD)
- Bank Transfer
- Bank Cards (ZainCash, Asia Card, etc.)
Order Confirmation
⚠️ Important
After placing an order:
- We reserve the right to accept or reject any order
- Confirmation via phone or Telegram required
- Cancellation possible before shipping
- No cancellation after delivery
4. Delivery
Delivery Areas
- We deliver to all Iraqi cities
- Delivery fees vary by location
- Delivery time: 1-3 business days
Delivery Issues
- Delays are shipping company's responsibility
- Inspect products upon receipt
- Report shipping damage immediately
5. Returns and Exchanges
Return Policy
Return Conditions:
- Within 24 hours of receipt
- Product in original condition
- Packaging unopened
- Digital products (cards, codes) non-returnable
Defective or Damaged Products
- Free return or exchange
- Shipping costs covered by us
- Report within 24 hours
6. Digital Cards and Codes
Important: For digital products:
- No returns or exchanges after delivery
- Codes activate upon use
- Verify code accuracy before use
- Report technical issues within 24 hours
7. Prohibited Use
You agree not to:
- Use service for illegal purposes
- Violate others' privacy rights
- Provide false or fraudulent information
- Attempt to access our systems
- Mistreat our staff
- Use bots or automation
8. Intellectual Property
These are GSM KOYA's property:
- Logo, name, design
- Website content
- Images, videos
- Code and software
Copying or use without permission is prohibited.
9. Limitation of Liability
GSM KOYA is not responsible for:
- Indirect or consequential damages
- Loss of data or profits
- Third-party service issues
- User errors
- Other users' opinions
10. Changes to Terms
We reserve the right to update these terms at any time. Continued use means acceptance of changes.
11. Governing Law
These terms are governed by Iraqi law. Disputes resolved in Erbil courts.
12. Account Termination
We may terminate your account if you:
- Violate these terms
- Provide false information
- Engage in illegal activity
- Mistreat team members
📞 Contact Us
For questions or support:
Email: ardalan.backtrack@gmail.com
Phone: +964 750 123 4567
Address: Erbil, Iraq
Website: gsmkoya.net
Business Hours: 9:00 AM - 9:00 PM (Daily)